For further assistance you can email us at email@example.com.
This is an important legal document so please take the time to read it carefully.
When you engage us as a client, we will ask you to provide personal information which we will store in your account.
The types of personal information Civic Creative collects about you depends on the circumstances in which the information is collected. The main types of data we collect are:
Civic Creative does not generally require users to disclose any sensitive information to us (e.g. details of race, religious beliefs, sexual orientation, health information etc).
If you do provide sensitive information to us for any reason (for example, if you provide us with information about your membership of a political association or your political opinions or criminal record), you consent to us collecting that information and to us using and disclosing that information for the purpose for which you disclosed it to us and as permitted by the Privacy Act and other relevant laws.
In addition to the types of personal information identified above, Civic Creative may collect personal information as otherwise permitted or required by law.
In many cases, it will be impracticable for us to deal with you if you have not identified yourself or wish to use a pseudonym. However, if you wish to use a pseudonym or remain anonymous when transacting with us, please indicate that fact to us as soon as practical to do so and we will consider whether we can accommodate your request.
Civic Creative uses various technologies to collect and store information when you visit the Website. This may include using cookies or similar technologies to identify your device or browser and to improve the overall quality of our Service.
Civic Creative collects personal information in a number of ways. The most common ways we collect your personal information are:
A "cookie" is a small data element stored by your web browser on your computer system. If selected by you, a “cookie” will be used to confirm we have verified your authentication for the Website or your username and password and enable you to be automatically logged in when you return. The "cookies" we use do not store your email address or other personal information about you.
We may use this technology to generate statistics and measure Website activity to improve the usefulness of user visits. Each time you access the Website, we may deliver certain customised information, based on the data stored in your cookie. Third party vendors may show our ads on sites on the Internet and serve these ads based on a user’s prior visits to our Website and other Internet activity. Civic Creative may also use analytics data supplied by third party vendors to inform and optimise our ad campaigns.
The purposes for which we use and disclose your personal information will depend on the circumstances in which we collect it.
Generally, we may use or disclose your personal information:
If you use our Website, we may collect, use and disclose your personal information so that we can:
We may also use and disclose your personal information for the purpose of direct marketing to you where:
We may also disclose your personal information to the following types of third parties:
Some of the third parties to whom we disclose personal information may be located outside Australia. For example, we may disclose personal information incidentally to cloud software providers who have provided us with services or hosting. The countries in which these third parties are located will depend on the circumstances.
We take great care in the selection of software providers and use providers who we are satisfied adopt appropriate security measures including encryption of personal information.
Except where an exception applies under the Privacy Act, we will take reasonable steps to ensure that such overseas recipients do not breach the Privacy Principles in the Privacy Act in relation to such information.
Civic Creative will take reasonable steps to keep personal information we hold about you secure. However, the internet is not a secure environment and although care is taken, we cannot guarantee the security of information provided to us or stored or transferred via electronic means.
Please notify us immediately if you become aware of any breach of security.
When contacting us, please provide as much detail as possible in relation to your question, concern or complaint. Civic Creative will take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.
If you are not satisfied with the outcome of our assessment of your complaint, you may wish to contact the Office of the Australian Information Commissioner.
We can be contacted via email at: firstname.lastname@example.org